Total data: 6
The winner's attitude :change how you deal with difficult people and get the best out of any situation
Gee, Jeff.; Gee, Val.;New York : : McGraw-Hill , 2006
Beans :four principles for running a business in good times or bad : a business fable taken from real life
Yerkes, Leslie,; Decker, Charles,;San Francisco : : Graffiti Pers , 2002
Customer service :building successful skills for the twenty-first century
Lucas, Robert W.;Boston : : McGraw-Hill , 2005
Taming the search-and-switch customer :earning customer loyalty in a compulsion-to-compare world
Griffin, Jill.;San Francisco, CA : : Graffiti Pers , 2009
Marketing for rainmakers :52 rules of engagement to attract and retain customers for life
Fragasso, Philip M.,;Hoboken, N.J. : : John Wiley & Sons , 2008