Customer service :building successful skills for the twenty-first century
No. Panggil 658.812 Luc c
Pengarang Lucas, Robert W.;
Tempat Terbit Boston :
Penerbit McGraw-Hill
Tahun Terbit 2005
Subject Customer services.;
Klasifikasi 658.812
Abstrak/Catatan Includes bibliographical references (p. 406-408) and index.;