Total data: 4
The winner's attitude :change how you deal with difficult people and get the best out of any situation
Gee, Jeff.; Gee, Val.;New York : : McGraw-Hill , 2006
Taming the search-and-switch customer :earning customer loyalty in a compulsion-to-compare world
Griffin, Jill.;San Francisco, CA : : Graffiti Pers , 2009