The winner's attitude :change how you deal with difficult people and get the best out of any situation

 Gee, Jeff.; Gee, Val.;

New York : : McGraw-Hill , 2006

OPEN question selling :unlock your customer's needs to close the sale-- by knowing what to ask and when to ask

 Gee, Jeff.; Gee, Val.;

New York : : McGraw-Hill , 2007