ABC's of relationship selling through service / Charles M. Futrell

 Futrell, Charles M.;

New York : McGraw-Hill , 2005

Clients forever : How your clients can build your business for you / Doug Carter, Jenni Green

 Carter, Doug; Green, Jenni;

New York : McGraw-Hill , 2003

OPEN question selling :unlock your customer's needs to close the sale-- by knowing what to ask and when to ask

 Gee, Jeff.; Gee, Val.;

New York : : McGraw-Hill , 2007