A year without "made in China" :one family's true life adventure in the global economy

 Bongiorni, Sara,;

Hoboken, N.J. : : John Wiley & Sons , 2007

Customer obsession :how to acquire, retain, and grow customers in the new age of relationship marketing

 Azevedo, Abaetê de.; Pomeranz, Ricardo.;

New York : : McGraw-Hill , 2008