Voice of the customer :capture and analysis

 Yang, Kai.;

New York : : McGraw-Hill , 2008

Skin in the game :how putting yourself first today will revolutionize health care tomorrow

 Hammergren, John.; Harkins, Philip J.;

Hoboken, N.J. : : John Wiley , 2008

SAP NetWeaver portal technology :the complete reference

 Jay, Rabi.;

New York : : McGraw-Hill , 2008

Planning health promotion programs :an intervention mapping approach

 Bartholomew, L. Kay.;

San Francisco : : Graffiti Pers , 2006

The vocabulary of critical thinking

 Washburn, Phil.;

New York : : Oxford University Press, , 2010

Careers in social & rehabilitation services

 Garner, Geraldine O.;

New York : : McGraw-Hill , 2008

American Voices : Culture and Community / Dolores laGuardia, Hans P. Guth.

 Dolores laGuardia; Hans P. Guth;

Boston : McGraw-Hill , 2006

Human diversity in education : an intercultural approach

 Cushner, Kenneth; McClelland, Averil; Safford, Philip;

New York : Sams , 2009

Selling results! : The Innovative System for Maximizing Sales by Helping Your Customers Achieve Their Business Goals

 Stinnett, Bill;

New York : McGraw-Hill , 2007

Duck and (re)cover :the embattled business owner's guide to survival and growth

 Little, Steven S.,;

Hoboken, N.J. : : John Wiley & Sons , 2009

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