Marketing for rainmakers :52 rules of engagement to attract and retain customers for life

 Fragasso, Philip M.,;

Hoboken, N.J. : : John Wiley & Sons , 2008

Epidemic of care :a call for safer, better, and more accountable health care

 Halvorson, George C.; Isham, George J.;

San Francisco, CA : : Graffiti Pers , 2003

The Brandpromise :how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!

 Knapp, Duane E.;

New York : : McGraw-Hill , 2008

The paramedic

 Chapleau, Will [et al.];

Dubuque, IA : : McGraw-Hill , 2007

Emergency medical technician :EMT in action

 Aehlert, Barbara.;

Boston : : McGraw-Hill , 2009

Reference and Information Services : an introduction

 Cassell, Kay Ann.; Hiremath, Uma.;

Chicago : Neal - Schuman , 2013

Reference and Information Services in the 21st Century : an introduction

 Cassell, Kay Ann.; Hiremath, Uma.;

New York : : Neal-Schuman Publishers, , 2011

Reference and information services :an introduction

 Bopp, Richard E.; Smith, Linda C.;

Santa Barbara, Calif. : : Libraries Unlimited, , 2011

SOA-based enterprise integration :a step-by-step guide to services-based application integration

 Roshen, Waseem,;

New York : : McGraw-Hill , 2009

The financial crisis and the free market cure : why pure capitalism is the world economy's only hope

 Allison, John A.;

New York : McGraw-Hill , 2013

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