What to say when things get tough :business communication strategies for winning people over when they're angry, worried and suspicious of everything you say

 Greenberger, Leonard S.;

New York : McGraw-Hill , 2013

Seeing is believing : an introduction to visual communication

 Berger, Arthur Asa;

New York : McGraw-Hill Education , 2011

Communicating effectively

 Hybels, Saundra.; Weaver, Richard L.,;

New York : McGraw-Hill Education , 2014

Communication works

 Gamble, Teri Kwal.; Gamble, Michael.;

New York : : McGraw-Hill , 2013

Communication matters

 Floyd, Kory;

New York : : McGraw-Hill , 2014

Culture and psychology

 Matsumoto, David Ricky.; Juang, Linda P.;

Boston. MA : : Cengage Learning, , 2017

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