Coaching, counseling & mentoring :how to choose & use the right technique to boost employee performance
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No. Panggil
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658.3124 Sto
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Pengarang
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Stone, Florence M.;
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Tempat Terbit
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New York :
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Penerbit
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American Management Association,
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Tahun Terbit
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2007
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Subject
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Employees; Karyawan; Mentoring in business.;
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Klasifikasi
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658.3124
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Abstrak/Catatan
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Includes index.; Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader.;
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