Coaching, counseling & mentoring :how to choose & use the right technique to boost employee performance
|
No. Panggil
|
658.3124 STO c
|
|
Pengarang
|
Stone, Florence M.;
|
|
Tempat Terbit
|
New York :
|
|
Penerbit
|
American Management Association,
|
|
Tahun Terbit
|
2017
|
|
Subject
|
Mentoring in business.; Employees; Manajemen pegawai;
|
|
Klasifikasi
|
658.3124
|
|
Abstrak/Catatan
|
Includes index.; Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader.;
|
