Predicting market success :new ways to measure customer loyalty and engage consumers with your brand
| No. Panggil | 658.8343 PAS p |
| Pengarang | Passikoff, Robert,; |
| Tempat Terbit | Hoboken, N.J. : |
| Penerbit | John Wiley & Sons |
| Tahun Terbit | 2006 |
| Subject | Pelanggan, Pelayanan; Customer loyalty.; |
| Klasifikasi | 658.8343 |
| Abstrak/Catatan | Includes index.; |