Who said so? :the questions revolutionary businesses ask that make them successful



No. Panggil 658.401 PAR w
Pengarang Parker, Michael,;
Tempat Terbit Hoboken, N.J. :
Penerbit Wiley
Tahun Terbit 2008
Subject Manajemen; Sukses dalam bisnis; Customer relations; Relasi Konsumen; Manajemen;
Klasifikasi 658.401
Abstrak/Catatan Is this as good as it gets? -- Isn't there a better way? -- How can I be sure to deliver what my customers value? -- When's the last time I had my heart checked? -- Lean management is for manufacturing, right? Wrong -- Finally a structure that puts the customer where they belong, at the top -- From a traditional organization to a value-centered organization; now, how do you stay healthy? -- How some companies just keep getting better.;