Getting started in six sigma
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No. Panggil
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658.4013 THO g
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Pengarang
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Thomsett, Michael C.;
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Tempat Terbit
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Hoboken, N.J. :
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Penerbit
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Wiley
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Tahun Terbit
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2005
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Subject
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Total quality management.; Six sigma (Quality control standard);
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Klasifikasi
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658.4013
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Abstrak/Catatan
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Includes bibliographical references (p. 209-210) and index.; The meaning of six sigma -- The customer's point of view -- Outside-in thinking -- The nature of quality -- Product and service defects -- Improving process systems -- Striving for consistency -- Expectations and rules.;
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