Emotion marketing : the hallmark way of winning customers for life / Scott Robinette, Claire Barand, Vicki Lenz
| No. Panggil | 658.8 Rob e |
| Pengarang | Robinette, Scott; Brand, Claire; Lenz, Vicki; |
| Tempat Terbit | New York |
| Penerbit | McGraw-Hill |
| Tahun Terbit | 2001 |
| Subject | Pemasaran; |
| Klasifikasi | 658.8 |
| Abstrak/Catatan | Appendex,, Glossary, Index |