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Online panel research :a data quality perspective

Manager's guide to marketing, advertising, and publicity

Personality not included :why companies lose their authenticity--and how great brands get it back

Tips and traps for marketing your business

Customer obsession :how to acquire, retain, and grow customers in the new age of relationship marketing

What to sell on eBay and where to get it

Ebay quicksteps 2nd ed.

Sweet spot :how to maximize marketing for business growth