Gaining control :managing capacity & priorities
Think two products ahead :secrets the big advertising agencies don't want you to know and how to use them for bigger profits
Balanced brand :how to balance the stakeholder forces that can make or break your business
Flexible product development :building agility for changing markets
Operations now :profitability, processes, performance
Operations management :contemporary concepts and cases
Annual editions : human development 05/06 / Editor, Karen L. Freiberg