Pemasaran jasa : prinsip, penerapan, penelitian
Manajemen pemasaran : 2 Jilid / Philip Kotler; penerjemah: Hendra Teguh
Winning sales letters--from prospect to close
Manajemen pemasaran global
Manajemen pemasaran global jilid satu
Personality not included :why companies lose their authenticity--and how great brands get it back
Selling results! : The Innovative System for Maximizing Sales by Helping Your Customers Achieve Their Business Goals
Sales scripts that close every deal :420 tested responses to 30 of the most difficult customer objections
Ebay quicksteps 2nd ed.
OPEN question selling :unlock your customer's needs to close the sale-- by knowing what to ask and when to ask