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What to say when things get tough :business communication strategies for winning people over when they're angry, worried and suspicious of everything you say
Includes bibliographical references and index.; Foreword -- Introduction -- The science behind the art -- Laying the foundation -- The lost art of storytelling -- Real v. perceived risk or why we drive -- The code for trust and credibility -- Non-verbal messages -- Credibility gender gap -- Mastering the media -- Avoiding and escaping traps -- The can response -- Conclusion -- Acknowledgements -- Bibliography.;
Ketersediaan
| PR151608 | 658.45 GRE w C.1 | Perpustakaan Pusat UIN Walisongo | Tersedia namun tidak untuk dipinjamkan - No Loan |
Informasi Detail
- Judul Seri
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- No. Panggil
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658.45 GRE w
- Penerbit
- New York : McGraw-Hill., 2013
- Deskripsi Fisik
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xxix, 224 pages ; 23 cm
- Bahasa
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English
- ISBN/ISSN
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9780071806435
- Klasifikasi
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658.45
- Tipe Isi
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- Tipe Media
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- Tipe Pembawa
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- Edisi
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- Subjek
- Info Detail Spesifik
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- Pernyataan Tanggungjawab
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by Leonard S. Greenberger.
Versi lain/terkait
Tidak tersedia versi lain
Lampiran Berkas
Tidak Ada Data
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