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Crucial accountability :tools for resolving violated expectations, broken commitments, and bad behavior | Perpustakaan Pusat

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Crucial accountability :tools for resolving violated expectations, broken commitments, and bad behavior


"First edition published as Crucial confrontations"--Title page.; Includes bibliographical references (pages 265-266) and index.; Choose what and if : how to know what conversation to hold and if you should hold it -- Master my stories how to get your head right before opening your mouth -- Describe the gap : how to start an accountability conversation -- Make it easy : how to make keeping commitments (almost) painless -- Make it motivating : how to help others want to take action -- Stay focused and flexible : what to do when others get sidetracked, scream, or sulk -- Move to action : what to do after an accountability conversation -- Agree on a plan and follow up : how to gain commitment and move to action -- Put it all together : how to solve big, sticky, complicated problems -- The twelve "yeah-buts" : how to deal with the truly tough.;


Ketersediaan
PR150929302 PAT c C. 1Perpustakaan Pusat UIN WalisongoTersedia namun tidak untuk dipinjamkan - No Loan
Informasi Detail
Judul Seri
-
No. Panggil
302 PAT c
Penerbit
New York : McGraw-Hill.,
Deskripsi Fisik
xix, 275 p. : ill ; 23 cm
Bahasa
English
ISBN/ISSN
9780071829311
Klasifikasi
302
Tipe Isi
-
Tipe Media
-
Tipe Pembawa
-
Edisi
Second Edition.
Subjek
Info Detail Spesifik
-
Pernyataan Tanggungjawab
Versi lain/terkait

Tidak tersedia versi lain

Lampiran Berkas
Tidak Ada Data
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