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Customer obsession :how to acquire, retain, and grow customers in the new age of relationship marketing | Perpustakaan Pusat

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Customer obsession :how to acquire, retain, and grow customers in the new age of relationship marketing


Includes bibliographical references (p. 217-220) and index.; Industry, retail, or the consumer : who controls the market? -- How much is each customer worth? -- Relationship strategies to win over and keep customers -- The new integrated communication scenario based on relationship-marketing strategies -- Creating results -- Relationship marketing in action -- Database intelligence -- Financial analysis : the unquestionable proof of the results -- Successful cases -- The future of marketing communication.;


Ketersediaan
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HD120401658.8 AZE cPerpustakaan Pusat UIN WalisongoTersedia
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Informasi Detail
Judul Seri
-
No. Panggil
658.8 AZE c
Penerbit
New York : : McGraw-Hill.,
Deskripsi Fisik
xi, 226 p. : ill. ; 24 cm.
Bahasa
English
ISBN/ISSN
9780071497046 (alk.
Klasifikasi
658.8
Tipe Isi
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Tipe Media
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Tipe Pembawa
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Edisi
-
Subjek
Info Detail Spesifik
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Pernyataan Tanggungjawab
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Tidak tersedia versi lain

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