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Crucial accountability :tools for resolving violated expectations, broken commitments, and bad behavior
"First edition published as Crucial confrontations"--Title page.; Includes bibliographical references (pages 265-266) and index.; Choose what and if : how to know what conversation to hold and if you should hold it -- Master my stories how to get your head right before opening your mouth -- Describe the gap : how to start an accountability conversation -- Make it easy : how to make keeping commitments (almost) painless -- Make it motivating : how to help others want to take action -- Stay focused and flexible : what to do when others get sidetracked, scream, or sulk -- Move to action : what to do after an accountability conversation -- Agree on a plan and follow up : how to gain commitment and move to action -- Put it all together : how to solve big, sticky, complicated problems -- The twelve "yeah-buts" : how to deal with the truly tough.;
Ketersediaan
| PR150929 | 302 PAT c C. 1 | Perpustakaan Pusat UIN Walisongo | Tersedia namun tidak untuk dipinjamkan - No Loan |
Informasi Detail
- Judul Seri
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- No. Panggil
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302 PAT c
- Penerbit
- New York : McGraw-Hill., 2013
- Deskripsi Fisik
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xix, 275 p. : ill ; 23 cm
- Bahasa
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English
- ISBN/ISSN
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9780071829311
- Klasifikasi
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302
- Tipe Isi
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- Tipe Media
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- Tipe Pembawa
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- Edisi
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Second Edition.
- Subjek
- Info Detail Spesifik
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- Pernyataan Tanggungjawab
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Kerry Patterson
Versi lain/terkait
Tidak tersedia versi lain
Lampiran Berkas
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