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Making customer matter
Setting the tone for customer advocacy / Jeb Dasteel -- Personalize the customer's perspective / Barbara D. Stinnett -- Communicate your initial and ongoing value / Dave Mabon -- The tale of two service initiatives / Tammy McLeod -- In fast moving markets, stay close to your customer / Rudy Vidal -- Engage your customers to grow your business / Dan Wittner -- Satisfying customers / Sir John Egan -- Always ask the consumer / Lord Karan Bilimoria -- Listen to the changing needs of the consumer / Paul Skinner -- Service beyond the call of duty / Gerry Roche -- Maintaining customer service when you scale / Richard T. Santulli -- Using customer interactions to improve your business / Maxine Clark -- Customers give you feedback every day / William Lamar, Jr. -- Look to your consumers for innovation / William Johnson.;
Ketersediaan
| HD140345 | 658.812 MAK - C. 1 | Perpustakaan Pusat UIN Walisongo | Tersedia namun tidak untuk dipinjamkan - No Loan |
| HD140346 | Perpustakaan Pusat UIN Walisongo | Tersedia | |
| HD140347 | 658.812 MAK - | Perpustakaan Pusat UIN Walisongo | Tersedia namun tidak untuk dipinjamkan - Storage |
Informasi Detail
- Judul Seri
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- No. Panggil
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658.812 MAK -
- Penerbit
- Boston, Mass. : : Les50ns,., 2010
- Deskripsi Fisik
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x, 99 p. ; 19 cm.
- Bahasa
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English
- ISBN/ISSN
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1422139883 (pbk. : a
- Klasifikasi
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658.812
- Tipe Isi
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- Tipe Media
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- Tipe Pembawa
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- Edisi
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- Subjek
- Info Detail Spesifik
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- Pernyataan Tanggungjawab
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Versi lain/terkait
Tidak tersedia versi lain
Lampiran Berkas
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