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Take their breath away :how imaginative service creates devoted customers | Perpustakaan Pusat

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Take their breath away :how imaginative service creates devoted customers


Includes bibliographical references (p. [281]-285) and index.; Animation -- Reinvention -- Decoration -- Camouflage -- Concierge -- Partnership -- Cult-like -- Luxury -- Air -- Air defense -- Scout's honor -- Firefighter -- Insight : understanding your customer -- Oversight : assessing your launch pad -- Spotlight : choosing a take their breath-away strategy -- Foresight : unearthing potential customer stressors -- Green light : launch lessons for leaders.;


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Informasi Detail
Judul Seri
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No. Panggil
658.812 BEL t
Penerbit
Hoboken, N.J. : : John Wiley & Sons.,
Deskripsi Fisik
x, 294 p. : ill. ; 24 cm.
Bahasa
English
ISBN/ISSN
9780470443507 (cloth
Klasifikasi
658.812
Tipe Isi
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Tipe Media
-
Tipe Pembawa
-
Edisi
-
Subjek
Info Detail Spesifik
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Pernyataan Tanggungjawab
Versi lain/terkait

Tidak tersedia versi lain

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