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The winner's attitude :change how you deal with difficult people and get the best out of any situation | Perpustakaan Pusat

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The winner's attitude :change how you deal with difficult people and get the best out of any situation


Includes index.; Introduction -- The brain switch -- Overcome your anger -- Understanding how amazing you are and the power you have -- From average to outstanding customer service -- Handling the work load -- Email is information not communication -- Become the observer, not the absorber -- Make stress work for you in your life -- How to really communicate using all your senses -- Accept yourself -- Everything starts with you -- Manifest the amazing you for yourself and your customer.; Includes bibliographical references and index.;


Ketersediaan
100521HLEPerpustakaan Pusat UIN WalisongoTersedia
100484HLEPerpustakaan Pusat UIN WalisongoTersedia
Informasi Detail
Judul Seri
-
No. Panggil
658.812 Gee w
Penerbit
New York : : McGraw-Hill.,
Deskripsi Fisik
vi, 214 p. ; 21 cm.
Bahasa
English
ISBN/ISSN
0071467645 (alk. pap
Klasifikasi
658.812
Tipe Isi
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Tipe Media
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Tipe Pembawa
-
Edisi
-
Subjek
Info Detail Spesifik
-
Pernyataan Tanggungjawab
Versi lain/terkait

Tidak tersedia versi lain

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